Table Of Content
All sales of tours booked while on your land tour are considered final at the time of purchase and are 100% non-refundable except in the case of an operator approved cancellation. Beginning 75 days prior to sailing, you can print your luggage tags once the booking is paid in full and we’ve been provided with all your guest immigration information and credit card registration. An itemized statement will be emailed to you post cruise. By providing your credit card in advance, you are automatically registered for Express Check-Out. There is no need to visit the Guest Services Desk to settle your account.
Pregnancy
Jarred baby food, Stages 1 & 2, can be requested in advance through your Cruise Personalizer. Fresh pureed fruits and vegetables can also be requested in the main dining rooms. Drop off your kids in Camp Discovery during the day (it's free!) so you can explore ashore, visit the Lotus Spa® or read a book in The Sanctuary.
We enjoyed the cruise for its…fun and satisfying experience.
If you will be using a mobility device or have special needs, we strongly recommend you travel with a person physically fit to assist with your needs both onboard and ashore. Large print, Braille, and electronic menus are available upon request with 60 days advance notice. If you prefer to have items read to you, please do not hesitate to ask a team member on board, who will gladly assist.
Support Request
Family activities include festivals, entertainment, Discovery at SEA experiences such as Stargazing, dining events and, of course, Movies Under the Stars®. Please contact us with any questions or reservations for specific childcare and family activities. For additional information or to request approval for this service, please contact We respect our guests' religious beliefs and invite them to practice on their own or with their fellow guests. Guests who wish to lead religious services may volunteer by contacting Guest Services or a member of the Cruise Staff.
Health & Accessibility
Wi-Fi on cruise ships: What you need to know about internet use on board - The Points Guy
Wi-Fi on cruise ships: What you need to know about internet use on board.
Posted: Fri, 02 Feb 2024 08:00:00 GMT [source]
Before you board, make your vacation as seamless as possible with some helpful details on booking flights, transfers and port driving directions. To help you unwind, the Lotus Spa offers a full range of personalized spa treatments, including hair and beauty services, massage, sensuous wraps, aroma therapies and even teeth whitening. During voyages with a high number of families on board, we will make all efforts to accommodate interested parties. However, participation in our program cannot be guaranteed.
Thank you for contacting Princess Cruises
Guests with the latest Princess Plus and Princess Premier packages enjoy OceanNow® and room service delivery with no charge. Otherwise, a one-time access fee of $14.99 USD per person per voyage will apply for OceanNow® delivery and a $5 USD room service fee will apply for each order placed by stateroom phone. To order, guests can press the "Room Service" button on their stateroom phone, or order through OceanNow®. We’re happy for parents and others to join in the fun. In fact, we offer an open house event on embarkation day for loved ones to take a peek at all the fun.
Royal Caribbean is latest cruise line to slash service level on ships - The Points Guy
Royal Caribbean is latest cruise line to slash service level on ships.
Posted: Fri, 03 Mar 2023 08:00:00 GMT [source]
Credit cards are not accepted in the casino; all activity is charged to the guest’s stateroom account, which must then be settled prior to disembarking from the ship. Cash or traveler’s checks may be exchanged for casino chips. Go to the MedallionClass® app, and under your OceanProfile select the “accessibility & dietary requirements” tab. Dietary restrictions and food allergies can be added here or sent to Under your OceanProfile® click on the “accessibility & dietary requirements” tab.
All excursions are operated by local, independent companies and not by Princess. We selected only the most reputable companies available to provide your excursions. The companies providing your excursions are selected by Princess based on their excellent reputation for service and safety. We will always adhere to local guidelines and protocols regarding the health and safety of our guests and crew. State Department advises against travel to specific locations we visit, we would make the necessary changes to the published itinerary. Although such itinerary changes occur infrequently, please understand that these changes are for your own safety and security and are beyond our control.
MedallionNet Wi-Fi is also available for purchase in the MedallionClass® app starting at $24.99 USD pre-cruise for a single-device. Platinum and Elite Captain’s Circle members receive a 50% discount on their MedallionNet purchase. If you require immediate assistance or have any questions regarding your cruise reservation, please contact us at PRINCESS. Standard processing time is approximately four weeks from date of receipt. Please note that requests received without appropriate receipts and documentation may result in processing delays.
All this happened on Friday and by Monday my credit card was credited the money, but my reservation was also canceled. If I am understanding the OP's issue, I also had an issue about a month or so ago regarding being charged for speciality dining. We are booked in a suite and the 1st night we are supposed to get a free speciality dining credit. When I went to book through the app, it showed the credit, but once I reserved the time we wanted, the credit was gone and charged my credit card.
You may cancel an excursion if it is prior to the closing time whether you reserve an excursion in advance of the cruise or book on board. However, we cannot cancel an excursion if it is past this closing time, nor will we refund an excursion on which you have reserved but do not to attend. ADDITIONAL REMINDERS Children under 3 are not permitted in the Youth Center unless accompanied by a parent at all times. Youth counselors cannot administer medication, bottle-feed, change diapers, or provide meal service. Private in-cabin babysitting is not available on any Princess ship. All children participating in the Youth Program must be potty-trained.
When requested for an Alaska Cruisetour, TTY kits will also be provided for your stay at our Alaska Wilderness Lodges. You’ll be met by a Princess® representative who ensures all transfers and baggage handling are taken care of. You can also choose to stay on after your voyage to do some sightseeing. Either way, it’s a great option for extending your vacation with the peace of mind that Princess has handled all the details.
Therefore, our ships do not sail until all of our organized excursion transportation has returned, so you can be assured that you won't miss the ship. Casual sportswear, including shorts, lightweight pants, sundresses, will keep you feeling fresh and looking your best while at sea and ashore in hotter climates. CHILDREN WITH SPECIAL NEEDS Princess welcomes all children and teens ages 3-17 to participate in our programs. Let our counselors know of all medical and/or special needs for your children. Please be advised that Princess Youth counselors do not offer individual one-on-one supervision.
For longer voyages, we recommend obtaining a double-entry visa valid for six months to ensure validity upon arrival and throughout your stay in China. U.S. passport holders are automatically issued a multiple-entry visa, valid for up to 10 years. Several countries require special documentation for children traveling with only one parent or with neither parent, and these requirements can change without notice. Many foreign countries require a single parent or guardian to bring a permission slip for the minor to travel abroad. It’s your responsibility to ensure you have the proper documents for all of the countries you’ll visit. Please verify requirements with the consulates of these countries prior to your cruise.
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